Shipping & Returns
Shipping Policy
Shipping and delivery is currently done within the United States. for international shipping please contact us here or use the information below.
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Orders are shipped within one to seven business days.
Tracking numbers are used to help you follow the progress of your order immediately after payment is made; so you are kept up-to-date on the process.
Customers can find an order's tracking number in the shipping confirmation email and in their My Orders page.
MELDAN Group LLC
244 Fifth Avenue, Suite 2604
New York, NY 10016
Tel: (646) 434-8292
Email: bdirectservice@gmail.com
Return & Exchange Policy
RETURN POLICY
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1. REFUNDS
Refunds are available to customers within 7 days of product delivery. In order to receive a refund, the following conditions must be met:
- Product(s) must be returned along with original packaging
- Product(s) must be unused and not damaged.
- Receipt or proof of purchase is required.
If the listed conditions are not met, MELDAN Group LLC (ENDURII) reserves the right to refuse a refund.
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2. RETURNS
To initiate a return, please contact customer service by e-mail at bdirectservice@gmail.com. Customers are responsible to pay for their own return shipping.
Returns should be sent to:
MELDAN Group LLC (ENDURII)
ATTN: Returns
244 Fifth Avenue, Suite 2604
New York City, NY 10016
United States
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3. INQUIRIES
Please field any questions to our customer service department. You may follow up on returns and/or refunds in process by contacting them at bdirectservice@gmail.com